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 Responsibilities:

  • Assist in the daily operations of data centres.
  • Manage and roster a team of Data Centre Officers in monitoring and management of system, network and facilities
  • Performing computer operations in Microsoft & AIX environment such as account and tape management
  • Performing incident management and escalation pertaining to any facilities and system/network
  • Managing and administrating the service desk operations
  • Monitoring system alerts and perform necessary escalation
  • Liaise with landlord/vendor with regards to utilities and building services/facilities and systems issues
  • Assist in the planning and execution of disaster recovery activities
  • Update documentation pertaining to computer operations and service desk
  • Ensure procedures, processes and service level are being followed for any service delivery and operations
  • Periodic review of the data centre operations and report any gaps and issues
  • Prepare and update of Data Centre and Service Desk monthly report
  • Standby for work after office hours for systems maintenance and attend to system alerts and incident escalation (Overtime will be provided)

Requirements:

  • Possess Diploma in Computer Science, Information Technology or equivalent
  • Minimum 3 years’ experience in Data Centre Operations & facilities monitoring and management.
  • Familiar with Data Centre facilities such as Computer Room Air-Con (CRAC), Coolant Distribution Unit (CDU), fire suppression system, water detection system, Un-interrupted Power Supply (UPS), Security Surveillance system and etc.
  • Possess Data Centre Certifications such as Certified Data Centre Professional
  • Familiar with ITIL service management or certification will beneficial

Interested and qualified candidates please email your resume to denise.tan@celecti.com.sg.

Denise Charlene Tan Su-yen (CEI Reg. No.: R1104480)

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